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Using this Guide
Introducing Your
HP DesignJet 500PS Printer
Front View of Printer Printer Connections
Media & InkIntroduction Front Panel Other
Printer
Options
Index
Solutions
Introducing Your HP DesignJet 500PS Printer
• Your Printer’s Main Features
A general overview of the major features of your printer.
• HP Ink Supplies
A description of the HP Ink Supplies required for your printer.
• Print Resolution
Specifications of the print resolution for your printer.
• Media
A description of the different types of media available for your printer.
• User Interface
A description of the printer’s user interface.
• Memory
Details of internal memory and memory options available with your printer.
• Drivers
Details of the drivers delivered with your printer.
- Introduction 1
- How to Use this Guide 3
- Related Information 4
- Your Printer’s Main Features 7
- HP Ink Supplies 9
- Print Resolution 10
- Using this Guide 11
- Introducing Your 11
- HP DesignJet 500PS Printer 11
- User Interface 12
- Memory (RAM) 13
- Front View of Printer 15
- Printer Connections 16
- Media & Ink 17
- Media Choice 18
- Choosing Paper or Other Media 19
- Paper Types 20
- Hewlett-Packard 21
- CAD Drawings—Mono 25
- Printable Area 31
- ANSI Paper 32
- Architectural Paper 33
- ISO Paper 34
- Roll Media 35
- Loading Roll Media 37
- Unloading Roll Media 38
- Cutter Replacement 41
- Sheet Media 42
- Which Side Up? 43
- Which Edge First? 44
- Loading Sheet Media 45
- Unloading Sheet Media 46
- Ink System 47
- What are HP Ink Supplies? 48
- Component identification 49
- Ink Supply Guidelines 50
- Precautions 51
- Color Calibration 52
- Drying Time 53
- Drying Time Settings 54
- Typical Drying Times 55
- Drying Procedure 56
- Ink Cartridges 57
- Ink Cartridge Errors 58
- Ink Cartridge Levels 59
- Ink Cartridge Information 60
- Ink Cartridge Replacement 61
- Printheads 62
- Printhead Errors 63
- Printhead Information 64
- Printhead Replacement 65
- Printhead Alignment 66
- Solving Problems 68
- Image Quality Problems 70
- Configuration Correction 71
- Troubleshooting Procedure 72
- Diagnostic Print A 73
- Diagnostic Print B 74
- Troubleshooting Flow Chart 75
- Advance Calibration 76
- Advance Calibration Values 77
- Stepped Lines 78
- Incomplete Lines 79
- Color Alignment 80
- Horizontal Banding 81
- Color Accuracy 82
- Color Consistency problems 83
- Color Accuracy Configuration 84
- Ink Supply Problems 86
- Unknown Printhead Error 87
- Media Problems 88
- Clearing a Media Jam 90
- Removing Jammed Paper 91
- → Cutter → Off 92
- Ink Marks on the Media 93
- Warped Lines 94
- Media Loading Problems 96
- Media Output Problems 97
- Image Error 98
- Image is Incomplete 99
- Image is Clipped 100
- Long-Axis Print Is Clipped 100
- Printed Image Incorrect 101
- Printer 102
- Solutions 102
- Other Sources of Information 104
- Other Problems 105
- Communication Problems 106
- Printer Does not Print 107
- Printer Seems Too Slow 108
- Getting Help 109
- HP Customer Care 110
- What to Do Before You Call 111
- HP DesignJet Online 112
- Front Panel 113
- The Front Panel 114
- Navigation Keys 115
- Display Screen 116
- Action Keys 117
- Menu Structure 118
- Paper Menu 119
- Ink Menu 120
- Job Management Menu 121
- Set-up Menu 122
- Set-up Menu (continued) 123
- Navigating the Menu System 124
- Navigation Example 125
- √) in the right side 127
- Message Descriptions 129
- Press the Enter 131
- Press the Enter or 132
- Cancel key to continue 132
- Printer Options 144
- Page Format 145
- Page Description 146
- Page Size 147
- Printing Area 147
- Inked Area 147
- Image Appearance 149
- Printing Images in Grayscale 150
- Setting Page Size in the 151
- Print Quality 153
- Advanced Options 154
- Best Quality Settings 156
- Print Management 157
- Printer Configuration 158
- Cancelling the Drying Time 159
- Printer Information 161
- Front Panel Setup 162
- Menu and Message Language 163
- Alert Buzzer 164
- Screen Contrast 165
- Altitude Setting 166
- Setting up the I/O Card 168
- Controlling the Cutter 169
- Upgrading Your Printer 170
- Color Settings 171
- Printhead Log 172
- Error Log 172
- Care of the Printer 174
- Cleaning the Printer 175
- Installing Expansion 176
- Installing Expansion Cards 177
- Network Card Installation 178
- Specifications 182
- Functional Specifications 183
- HP Supported Media 184
- Ordering Accessories Glossary 185
- Physical Specifications 187
- Memory Specifications 188
- Printer Power Specifications 189
- Ecological Specifications 190
- Enviromental Specifications 191
- Acoustic Specifications 192
- Connection Specifications 193
- Cable Specification 194
- Recommended Cables 195
- Ordering Accessories 196
- Documentation 197
- Glossary 198
- Hardware 199
- Consumable Items 200
- Term Meaning 202
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